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Four Steps to Handle Difficult Customers

October 5, 2022 @ 5:00 pm - 6:30 pm EDT

Free
Four Steps to Handle Difficult Customers
Whether there is a question or a complaint, all customers want to feel fully heard and
fairly treated. That is even more challenging today with tight budgets, staffing issues
and a pervasive sense of entitlement. No, the customer is NOT always right, but they
are always the customer and learning these 4 steps can help you and your 
employees move from customer service to customer satisfaction.

Details

Date:
October 5, 2022
Time:
5:00 pm - 6:30 pm EDT
Cost:
Free
Event Category:
Event Tags:

Venue

EIT Small Business Center
316 South Battlefield Boulevard
Chesapeake, VA 23322 United States
+ Google Map
Phone:
7574477450
View Venue Website